Melissa McDonnell

Chair Person

START Navigator, Otsego County United Way

I have recently accepted my position as the START (Services, Tools, Assistance, Resources, Talents)  Navigator with Otsego County United Way. I am eager to begin my work to assist in the development of feasible community solutions to assure that Otsego County is prepared to answer when disaster, crisis or emergencies are encountered.  I look forward to being a part of developing solutions for Otsego County which can lead to continued prosperity in our area. I relocated to Northeast Michigan in 2018 and have found nothing but endless opportunities to grow!

Why are you a Chamber Ambassador? Because I love the unity it brings to a diverse community. By being an Ambassador I have found numerous ways in which I can become involved in the community. Additionally, I can network with those in the community that I may not have had the opportunity to do so if not for being an Ambassador!

Lexi Hager

Assistant Branch Manager, Nicolet Bank

I was born and raised in Gaylord, Michigan. What I love most about our small town is its strong sense of community. While working at Nicolet National Bank for over six years, I’ve had the opportunity to have many relationships with individuals and businesses within the Gaylord area.

Why are you a Chamber Ambassador? Because I wanted to get more involved in the community and continue to build relationships. It is important to me to give back to my community and I’m excited to be able to do so through my ambassadorship with the Chamber.

Heather Bischof

Business Technology Advisor, Visual Edge IT / Dunn's Business Solutions

Being a part of the Chamber Ambassadors allows me to support the local businesses who are so important to our community.

Why are you a Chamber Ambassador? I’m glad to be on the team that welcomes new businesses and organizations to town…we are great at celebrating each other!

Katie Warner

Vice Chair Person

Administrative Assistant, Otsego Community Foundation

Since retiring from a 20-year career in the Navy, Katie continues to serve by volunteering throughout the community, including positions within the Ralph Holewinski VFW Post, her property owners association, and serving as an ambassador for the Chamber.  As a nature enthusiast, she and her family have enjoyed their newfound rural lifestyle and are consistently on the trails and waters of northern Michigan.  In the summer of 2023, she joined the Otsego Community Foundation team and serves as their administrative assistant.

Why are you a Chamber Ambassador? Being new to the area and having the opportunity to serve as an ambassador and complete Leadership Otsego County, has given me the opportunity to connect with so many business owners, leaders, and members in the community – and you can’t put a price in that. I want to encourage others to take advantage of everything that Gaylord, the Chamber and Otsego County has to offer so that they may have similar experiences and successes.  

Angela Jewett

Operations Manager, Family Plumbing & Heating

I was born and raised in Gaylord, Michigan and worked for my dads company Family Plumbing and Heating part time while I was a senior in high school.

Why are you a Chamber Ambassador? "To help around the community and support local businesses."

Dawn Bindschatel

Settlement Officer, Lighthouse Title

I am happily wedded to an amazing man! Between us, we share the joy of parenting six children, celebrating eight grandchildren, and cherishing one adorable great-grandchild. My journey with Lighthouse Title has spanned three fulfilling years, marking a significant career transition for me. We take great pleasure in engaging with our community, whether it's aiding tornado victims, assembling backpacks for youngsters, lending a hand at Alpenfest/Frost events, or showing support during business after-hours.

Why are you a Chamber Ambassador? There's truly nothing more fulfilling than lending a helping hand to our neighbors and contributing to our community.

Donna Stubenvoll

Associate Broker, Real Estate One

Real Estate is my career, not a hobby. I became licensed in 1989 and received my Associate Brokers License in 2003. I am a full time agent that believe in good communication. I believe that it is important to be available for my clients. If I am with another client when you reach out, I will call you back within a few hours . I am a mother of 4, grandmother of 10 and great grandmother of 6. Family and Community are important to me!

Why are you a Chamber Ambassador? First and foremost is: I love Gaylord! By helping business grow, we all grow. I love when people succeed in life and the Gaylord Chamber helps business do that! 

Russ Kotila

Business Development Officer, Awakon Federal Credit Union

A recent transplant from the Detroit area, Russ moved full-time to Gaylord in 2023 after spending decades vacationing here. He graduated with honors from Wayne State University with his B.A. degree in Corporate Finance as well as Walsh College where he earned his M.B.A. degree. Russ recently graduated from the Chambers Leadership Otsego County program in 2024.

Why are you a Chamber Ambassador? I worked in the credit union industry for 25 years and we have a philosophy of “people helping people.” What better way to honor this by giving back to my community and serve a resource for others by becoming a Chamber Ambassador.

Collin Wilson

General Manager, Comfort Inn & Suites and MainStay Suites

Collin Wilson is 31 years old, originally from Clarkston, Michigan. He is the General Manager for Comfort Inn & Suites / Mainstay Suites here in Gaylord. Collin graduated from Oakland Community College with an Associates degree in Business Administration, and a Bachelor's degree in Business Management from Walsh College. 
 
Collin currently lives with his grandmother, Elizabeth on the lake and enjoys paddle boarding and rock hunting. A fun fact about him is that his great great grandfather is credited with the idea for the assembly line at Ford. 

Heather Appold

Director, Kirtland Foundation,  Kirtland Community College

Heather has the pleasure of being the Director of the Kirtland Foundation at Kirtland Community College and M-Tec.  Philanthropy supporting various non-profits has been her passion for over 20 years.  She is excited the Foundation offers various scholarships to help students reach their goals and fulfill their dreams.  As a transplant to Gaylord in 2018, she is blessed to have been welcomed in the community.  Whether it's committees, working the concession stand at a sporting event or simply out and about, Otsego County is a cool place to live with wonderful people.  

Why are you a Chamber Ambassador?  I love meeting people, learning their connection to the community and how we can all work together to make our hometown stronger.  Please introduce yourself the next time our paths cross!

Kayla Albrecht

Branch Manager, Awakon Federal Credit Union

Kayla is originally from Sandusky, MI and moved to Northern Michigan 9 years ago with her family.  She graduated from Ferris State University with a Bachelors in Business Administration, Associates in Accountancy, and minor in Small Business Entrepreneurship. Kayla is the Branch Manager at Awakon FCU and has been employed since 2016.  She has been in the field for almost 15 years, loves assisting people, and being involved in her community.  Kayla is active in Gaylord Kiwanis, the Program Committee, and KYHP. Her favorite past time is supporting her sons: Liam, Greyson, and Matthew in their various sport activities with her husband Andrew.

Why are you a Chamber Ambassador? Although I worked with Awakon for many years, I was previous located in our Indian River branch.  I joined the chamber to build new relationships, learn about the businesses & organizations in Gaylord, and help make a difference in this amazing town