• Staff 

  • Ambassadors

  • Tiffany McDonald

    Treasury Management Associate, State Savings Bank

    Tiffany is the Treasury Management Associate at State Savings Bank and the Chairperson of the Ambassadors Committee. She enjoys working with customers to find the best banking products and services to manage their cash. Although, Tiffany did grow up in the Gaylord area there is still a lot she is learning about our community.

    “Why are you a Gaylord Chamber Ambassador?” I became a chamber ambassador because it was an opportunity to get to know the people and businesses in our community. Being an ambassador allowed me to see Gaylord in a different light than just being a resident. I am so proud to live in such an inspiring and growing community.

  • Ashley Troumbly 

    Vice President of Operations for Flexible Staffing.

    Ashley Troumbly is the Vice President of Operations for Flexible Staffing. She has been with the company since 2015. She loves her job and says there is nothing better than finding associates employment that fit their skills and experience. She currently sits on the Leadership Otsego County Steering Committee and tries to volunteer as much as possible in the community. She is a Gaylord native and resides with her husband Michael and two children Danika and Kaleb. 

    WHY you wanted to become an Ambassador? – I LOVE our community!!! The Chamber is an asset to Gaylord and I wanted to find other ways to become more involved. I look forward to working with this great group of people and getting to know and assist our amazing Alpine Village.

  • Amanda Apitz

    Commercial Loan Assistant at State Savings Bank

    Amanda, her husband Jon and daughter Olivia moved to Gaylord in 2017. The love of the outdoors all               four seasons and close knit community is what brought them here. She and her family can be found riding their bikes around town, enjoying a local restaurant or at the lake fishing and kayaking.

    Why am I a Gaylord Chamber Ambassador? “I want to meet people in the community that have the same interest in seeing our community thrive. As an Ambassador I can enhance and promote the activities and people of the Gaylord Area. This helps us all enjoy our quality of life and grows local businesses and organizations.”

  • Donna Stubenvoll

    Associate Broker

    Coldwell Banker Schmidt

    Real Estate is my career, not a hobby. I became licensed in 1989 and received my Associate Brokers License in 2003. I am a full time agent that believe in good communication. I believe that it is important to be available for my clients. If I am with another client when you reach out, I will call you back within a few hours . I am a mother of 4, grandmother of 10 and great grandmother of 4. Family and Community are important to me!

    Why are you an Ambassador? First and foremost is: I love Gaylord! By helping business grow, we all grow. I love when people succeed in life and the Gaylord Chamber helps business do that! 

  • Kari Jo Stefanski

    Sales and Leasing Consultant at Feeny Ford of Grayling

     I love my Alpine Village Gaylord Community.  I am proud to be part of the welcome committee as an Ambassador to all new organizations and businesses in our great Alpine Village.  Being part of   this community and supporting each other is important to all of our successes and future growth together.  If I haven’t got to know you yet, I look forward to meeting you soon!

  • Mary Bickley

    PMP Personnel Services as a Senior Account Executive

    Why are you a Gaylord Chamber Ambassador? "I Love people and being a Chamber Ambassador allows me to connect with our Ambassadors and many people in the Community, Celebrating Business Anniversaries and the Opening of new Businesses in the area is most gratifying . BAH, Connecting Women Events... there is so much to do and we are all so fortunate to live here!"

  • Angela Jewett

    Operations Manager, Family Plumbing & Heating

    I was born and raised in Gaylord, Michigan and worked for my dads company Family Plumbing and Heating part time while I was a senior in high school.

    Why are you a Gaylord Chamber Ambassador? "To help around the community and support local businesses."

  • Angielena Muellenberg

    Owner/operator of Snowbelt Brewing Company 

    Snowbelt is a small local downtown Brewery & Eatery with a family friendly, fun casual ambiance. Angielena and her husband Nathan/Brewer of Snowbelt Brewing Company, "always like to partner with other businesses and support local".

    Why are you a Gaylord Chamber Ambassador? "I am a Gaylord Ambassador because I like to be involved and help out the community that I call home and love.  Always an advocate for Gaylord and being supportive of each other."

  • Mike Cwik

    Kiwanis Club of Gaylord - Treasurer

    Mike is the Treasurer of the Kiwanis Club of Gaylord and The Gaylord Area Chamber of Commerce. He is also a retired accountant from Munson Healthcare Otsego Memorial Hospital. 

    Why are you a Chamber Ambassador? "When my wife and I moved to Gaylord in 2010, this community welcomed us with open arms. By giving back to the community as a volunteer, I hope to make Gaylord a better place to live. It's vital to have a strong business community and to be able to reach out to individual business owners, through the Chamber, is very important. I enjoy talking with the owners and finding out how the Chamber can better help them in these most difficult times".

  • Janet Cerveniak

    Sales, Office Manager

    Preston Feather of Gaylord

    Janet is the Sales/Office Manager at Preston Feather of Gaylord.  She is a member of the Preston Feather   “1915 Crew,” whose mission is to create a social, collaborative and engaged workplace and connect with the local community. A Gaylord native, Janet loves this town and being involved in the community. 

    Why did you become an Ambassador?  “Now that my kids have left for college I wanted to find a way to stay involved, give back and make a difference in my hometown, as well as help my employer become more involved in our community.”   

  • Toni Straughen

    Financial Advisor, Edward Jones

    Being client-centric has always been a top priority throughout my professional career. Prior to becoming a financial advisor, I have 20 years’ experience in the credit union industry, where building relationships and finding solutions to help individuals and business owners achieve their financial goals is what brought me the most satisfaction.

    Today, I am intentional in helping women build, protect, organize and transfer their wealth. I do so by asking the difficult questions, providing education and financial guidance in a welcoming environment. I am seeking those who value professional advice and a trusting, lifelong partnership.

    Why are you a Gaylord Chamber Ambassador? "As a transplant to Gaylord I felt instantly welcomed and at ease when I moved here. From the start I could tell we had an innovative and dedicated Chamber of Commerce, I knew I wanted to be involved with helping our community flourish."

  • Daphne Cousineau

    Owner, Up North Paddlesports, LLC

    Daphne is a Charleston, SC native but she grew up in Atlanta,GA. She moved to Gaylord in 2001 where she enjoys volunteering and has been involved with some non-profits like the Otsego Community Foundation, Red Cross, OMH, Friendship Shelter, the Chamber of Commerce ambassadors and many more.

    Why are you a chamber Ambassador? "I enjoy meeting people and making new connections because I believe it leads to a stronger community. My goal with Up North Paddlesports is to ensure both visitors and residents have the best possible experience so that they make a connection with our community and continue to return, which helps build all of our businesses".


  • Heather Appold

    Charitable Giving Officer-Charlevoix, Grayling & Otsego Memorial Hospitals

    Munson Healthcare Foundations

    Heather is a Charitable Giving Officer with Munson Healthcare Foundations.  With a passion for the non-profit world for over 20 years, she helps our community hospitals stay strong with philanthropic support.  Fairly new to Gaylord, her family moved here in 2018 and has loved all there is to offer.  The convenience of stores in town, yet able to step away and explore nature are some of the great things she loves about our area.   

    Why are you a Gaylord Chamber Ambassador?  I love meeting people, learning their connection to the community and how we can all work together to make our home town stronger.  I look forward to meeting you!


  • Melissa McDonnell

    Business Solutions Professional

    Michigan Works!

    Melissa McDonnell, Business Solutions Professional with Michigan Works! Northeast Consortium covering Otsego and Montmorency counties. I absolutely love my job! Being able to assist in developing customized solutions for an employer which, can lead to continued prosperity in our area. I relocated to Northeast Michigan in 2018 and have found nothing but endless opportunities to grow! 

    I wanted to become an Ambassador because I love the unity it brings to a diverse community. By being an Ambassador I have found numerous ways in which I can become involved in the community. Additionally, I can make connections with employers that I may not have had the opportunity to do so if not for being an Ambassador!