• Staff 

  • Ambassadors

  • Melissa McDonnell

    START Navigator, Otsego County United Way

    I have recently accepted my position as the START (Services, Tools, Assistance, Resources, Talents)  Navigator with Otsego County United Way. I am eager to begin my work to assist in the development of feasible community solutions to assure that Otsego County is prepared to answer when disaster, crisis or emergencies are encountered.  I look forward to being a part of developing solutions for Otsego County which can lead to continued prosperity in our area. I relocated to Northeast Michigan in 2018 and have found nothing but endless opportunities to grow!

    Why are you a Chamber Ambassador? Because I love the unity it brings to a diverse community. By being an Ambassador I have found numerous ways in which I can become involved in the community. Additionally, I can network with those in the community that I may not have had the opportunity to do so if not for being an Ambassador!

  • Ashley Troumbly 

    Vice President of Operations, Flexible Staffing.

    Ashley Troumbly is the Vice President of Operations for Flexible Staffing. She has been with the company since 2015. She loves her job and says there is nothing better than finding associates employment that fit their skills and experience. She currently sits on the Leadership Otsego County Steering Committee and tries to volunteer as much as possible in the community. She is a Gaylord native and resides with her husband Michael and two children Danika and Kaleb. 

    Why are you a Chamber Ambassador? I LOVE our community! The Chamber is an asset to Gaylord and I wanted to find other ways to become more involved. I look forward to working with this great group of people and getting to know and assist our amazing Alpine Village.

  • Lexi Hager

    Assistant Branch Manager, Nicolet Bank

    I was born and raised in Gaylord, Michigan. What I love most about our small town is its strong sense of community. While working at Nicolet National Bank for over six years, I’ve had the opportunity to have many relationships with individuals and businesses within the Gaylord area.

    Why are you a Chamber Ambassador? Because I wanted to get more involved in the community and continue to build relationships. It is important to me to give back to my community and I’m excited to be able to do so through my ambassadorship with the Chamber.

  • Celeste Feole

    Entrepreneur, Photographer, Celeste Lovely LLC

    I was born and raised in the Philippines with a degree in Bachelor of Science in Hotel, Restaurant and Institution Management. In 2011, I came to the US as an intern for my College and moved to Gaylord in 2012 found the love of my life, David. ​I am a work-at-home Mommy to three beautiful tiny humans, Jace, Sophia and Isaa.

    ​From a Clothing boutique in 2021 named 3 Little Kids & Co.. In 2022, we launched Celeste Lovely Photo Booth - Northern Michigan and in 2023 we opened The Content Studios in the heart of Gaylord which is a rentable professional photo studio and co-working space for other photographers and content creators where they will be able to offer their services and have the space they need to expand their services.

    Why are you a Chamber Ambassador? I love meeting new people and creating new connections, networking and helping small businesses in anyway I can. I am big in collaboration, brainstorming and sewing in my photography & entrepreneurial skills with it and how we can do better together as a team and community.

  • Tiffany Robydek

    Owner, Robydek Bookkeeping

    My name is Tiffany Robydek and I am from Cheboygan, but I lived in the Ludington area for a few years and most recently moved to Gaylord to be closer to family and raise our children.  I have a huge passion for fitness, and the outdoors and I love helping businesses thrive.  I enjoy meeting new faces and connecting with people in my community. 

    Why are you a Chamber Ambassador? Because I wanted to meet new people in my new home, become more involved in the community, help support local businesses, and become a part of making a difference.   If we have not met yet, please introduce yourself as I would love to meet you!

  • Katie Warner

    Administrative Assistant, Otsego Community Foundation

    Since retiring from a 20-year career in the Navy, Katie continues to serve by volunteering throughout the community, including positions within the Ralph Holewinski VFW Post, her property owners association, and serving as an ambassador for the Chamber.  As a nature enthusiast, she and her family have enjoyed their newfound rural lifestyle and are consistently on the trails and waters of northern Michigan.  In the summer of 2023, she joined the Otsego Community Foundation team and serves as their administrative assistant.

    Why are you a Chamber Ambassador? Being new to the area and having the opportunity to serve as an ambassador and complete Leadership Otsego County, has given me the opportunity to connect with so many business owners, leaders, and members in the community – and you can’t put a price in that. I want to encourage others to take advantage of everything that Gaylord, the Chamber and Otsego County has to offer so that they may have similar experiences and successes.  

  • Kari Jo Stefanski

    Sales and Leasing Consultant, Bill Marsh Ford of Gaylord

    I love my Alpine Village Gaylord Community.  I am proud to be part of the welcome committee as an Ambassador to all new organizations and businesses in our great Alpine Village. 

    Why are you a Chamber Ambassador? Being part of   this community and supporting each other is important to all of our successes and future growth together.  If I haven’t got to know you yet, I look forward to meeting you soon!

  • Angela Jewett

    Operations Manager, Family Plumbing & Heating

    I was born and raised in Gaylord, Michigan and worked for my dads company Family Plumbing and Heating part time while I was a senior in high school.

    Why are you a Chamber Ambassador? "To help around the community and support local businesses."

  • Dawn Bindschatel

    Settlement OfficerLighthouse Title


    I am happily wedded to an amazing man! Between us, we share the joy of parenting six children, celebrating eight grandchildren, and cherishing one adorable great-grandchild. My journey with Lighthouse Title has spanned three fulfilling years, marking a significant career transition for me. We take great pleasure in engaging with our community, whether it's aiding tornado victims, assembling backpacks for youngsters, lending a hand at Alpenfest/Frost events, or showing support during business after-hours.

    Why are you a Chamber Ambassador? There's truly nothing more fulfilling than lending a helping hand to our neighbors and contributing to our community.

  • Donna Stubenvoll

    Associate Broker, Real Estate One

    Real Estate is my career, not a hobby. I became licensed in 1989 and received my Associate Brokers License in 2003. I am a full time agent that believe in good communication. I believe that it is important to be available for my clients. If I am with another client when you reach out, I will call you back within a few hours . I am a mother of 4, grandmother of 10 and great grandmother of 6. Family and Community are important to me!

    Why are you a Chamber Ambassador? First and foremost is: I love Gaylord! By helping business grow, we all grow. I love when people succeed in life and the Gaylord Chamber helps business do that! 

  • Collin Wilson

    General Manager, Comfort Inn & Suites and MainStay Suites

    Collin Wilson is 29 years old, originally from Clarkston, Michigan. He is the General Manager for Comfort Inn & Suites / Mainstay Suites here in Gaylord. Collin graduated from Oakland Community College with an Associates degree in Business Administration, and a Bachelor's degree in Business Management from Walsh College. 
    Collin currently lives with his grandmother, Elizabeth on the lake and enjoys paddle boarding and rock hunting. A fun fact about him is that his great great grandfather is credited with the idea for the assembly line at Ford. 


  • Heather Appold

    Director, Kirtland Foundation,  Kirtland Community College

    Heather has the pleasure of being the Director of the Kirtland Foundation at Kirtland Community College and M-Tec.  Philanthropy supporting various non-profits has been her passion for over 20 years.  She is excited the Foundation offers various scholarships to help students reach their goals and fulfill their dreams.  As a transplant to Gaylord in 2018, she is blessed to have been welcomed in the community.  Whether it's committees, working the concession stand at a sporting event or simply out and about, Otsego County is a cool place to live with wonderful people.  

    Why are you a Chamber Ambassador?  I love meeting people, learning their connection to the community and how we can all work together to make our hometown stronger.  Please introduce yourself the next time our paths cross!

  • Heather Bischof

    Business Technology Advisor, Visual Edge IT / Dunn's Business Solutions

    Being a part of the Chamber Ambassadors allows me to support the local businesses who are so important to our community.

    Why are you a Chamber Ambassador? I’m glad to be on the team that welcomes new businesses and organizations to town…we are great at celebrating each other!


  • Kirk Miller

    Sr. Transportation Manager, WM

    I’m excited and honored to serve our beautiful city of Gaylord as a Chamber Ambassador! As someone who spent 16 years in the transportation and waste industries in the Detroit area, I’m happy to now call Gaylord my home. I truly believe I was brought here to make a difference, and I’m 100% dedicated to do so for our community. As a Senior Transportation Manager for WM, you can find me out in the field building and strengthening relationships, working on new and exciting opportunities and “talking trash”. I’m a huge foodie and my family and I love the outdoors, so if you see me out, give me a shout!

  • Sarah Harding

    Owner, Realtor, Brand Bridge Marketing - theTEAM Real Estate

    Sarah Harding was previously employed by the Gaylord Area Chamber of Commerce as the Marketing & Event Specialist (2021 - 2023.) Inspired by the entrepreneurial spirit of the membership, Sarah launched her own company, Brand Bridge Marketing in 2022. In 2023, Sarah onboarded with theTEAM Real Estate Group as an Associate Realtor. Now Sarah focuses on advocating for business through her efforts with Brand Bridge Marketing and community through her work with theTEAM Real Estate Group. 

    Why are you a Chamber Ambassador? As a former employee of the Gaylord Area Chamber of Commerce I have seen first hand the impact the organization has on the community and local economy. I genuinely believe in the Chamber’s mission. While my involvement has changed from employee to volunteer, my commitment remains strong.