Consumers Energy encourages customers to be safe after reported impersonation

Consumers Energy encourages customers to be safe after reported impersonation

(OTSEGO COUNTY, AUG. 15, 2025) Michigan State Police today shared a report of an impersonation of an energy utility worker at a home in Otsego County. In light of this incident, Consumers Energy is encouraging people to be careful and take steps to protect themselves.
Here’s how to spot a fake Consumers Energy worker asking to be let in to your home:

Ask to see their company identification badge. Real contractors or employees of Consumers Energy always wear one, and will gladly show it to you on request.
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We try to provide advance notice if we need to get into your home, although that will not always be the case in an emergency.

If you believe a scammer is trying to get into your home, lock all your doors and immediately call 911 and report it to the police.

People can find more information at ConsumersEnergy.com/scams or can watch this video on the company Facebook page.

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Media Contacts:
Consumers Energy: Brian Wheeler, 517-740-1545,
brian.wheeler@cmsenergy.com

For more information about Consumers Energy, go to ConsumersEnergy.com.