Advocacy Services Administration Assistant
Job Description
The Otsego County Commission on Aging (OCCOA) Advocacy Department is seeking a caring and compassionate Advocacy Services Administrative Assistant to join our team. The ideal candidate will be friendly, self-motivated, learn easily and quickly, provide exceptional customer service, possess basic technology skills, and assist the department with administrative tasks, in the spirit of teamwork and professionalism.
Responsibilities:
• Provide information and assistance to clients
• Handle incoming phone calls professionally and efficiently
• Schedule appointments and manage calendars
• Perform filing and data entry tasks
• Generate and submit reports as required
• Adhere to organization policies and procedures
• Collaborate effectively with team members
Qualifications:
• High school diploma required; associate or bachelor’s degree preferred
• Experienced with phone systems, data entry, databases, and calendars
• Basic proficiency in MS 365 (Outlook, Excel, Word)
• Prior experience in customer service is a plus
• Valid driver's license and reliable transportation
Required Competencies:
• Excellent customer service skills (friendly and professional)
• Self-motivated and able to learn easily and quickly
• Organizational and teamwork skills
• Ability to multitask and prioritize effectively
Work Schedule:
• 26 hours per week
• Monday through Friday
Benefits:
• Flexible Benefit Cafeteria Plan
• Paid Vacation and Sick Time
• Agency Holidays
• Opportunity for additional training and professional development
Additional Requirements:
• Background and reference checks
• Pre-employment drug screening
• Physical examination
How to Apply:
Interested candidates should submit a resume and a completed employment application by mail to:
Communications Coordinator
Otsego County Commission on Aging
P.O. Box 430
Gaylord, MI 49734-0430
Employment Applications can be found at: https://otsegocountycoa.org/wp-content/uploads/2018/07/JobApplication-Form-2012.pdf We are an equal opportunity employer (EOE)
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