Health Service Specialist (Admin)

Pro-Health Urgent Care and Family Practice is accepting qualified applicants for Health Service Specialist.
Compensation: $18-$20/hr.
    Duties and Responsibilities:

• Register Patients upon arrival.
• Collection of co-pays upon service.
• Schedule and confirm appointments. 
• Obtain Pre-Authorizations with Insurance carriers.
• Process referrals and patient follow-up with referrals.
• Transfer of records in/out as needed.
• Send patient reminders to those behind on wellness checks or testing.
• Answer incoming calls and respond to voicemail messages.
• Ensure tasks are completed if delegated during shift change.

• Competent use of Electronic Medical Record (EMR)
• Experience in obtaining Pre-Authorizations and referrals.
• Basic computer skills (scanning, attaching files, email, applications)
• Excellent customer service and display of compassionate care.
• High organizational and time management skillset
• Effective communication (clear, concise, pleasant, respectful)
• Independent Problem Solving - Quickly identify problems and solutions.  
• Use of Good Judgement and decision-making abilities
• Maintain patient confidentiality.
• Ability to muti-task and perform in stressful situations.