• Health Service Specialist (Admin)

    Pro-Health Urgent Care and Family Practice is accepting qualified applicants for Health Service Specialist.
    Compensation: $18-$20/hr.
        Duties and Responsibilities:

    • Register Patients upon arrival.
    • Collection of co-pays upon service.
    • Schedule and confirm appointments. 
    • Obtain Pre-Authorizations with Insurance carriers.
    • Process referrals and patient follow-up with referrals.
    • Transfer of records in/out as needed.
    • Send patient reminders to those behind on wellness checks or testing.
    • Answer incoming calls and respond to voicemail messages.
    • Ensure tasks are completed if delegated during shift change.
         Key Competencies:
    • Competent use of Electronic Medical Record (EMR)
    • Experience in obtaining Pre-Authorizations and referrals.
    • Basic computer skills (scanning, attaching files, email, applications)
    • Excellent customer service and display of compassionate care.
    • High organizational and time management skillset
    • Effective communication (clear, concise, pleasant, respectful)
    • Independent Problem Solving - Quickly identify problems and solutions.  
    • Use of Good Judgement and decision-making abilities
    • Maintain patient confidentiality.
    • Ability to muti-task and perform in stressful situations.